Mature
software development and project management processes
are the key features of Hanu Software’s way of
executing software projects, and they are designed to
ensure repeatable and predictable service delivery results,
the first time, second time, and every time.
The developments
processes have been arrived at from Hanu Software’s
own experiences as well as from various international
standards like SEI – CMM, ISO, IEEE etc. All these
are finally crystallized in the form Hanu – Quality
Management System (HSS – QMS), covering all aspects
of the project management and software engineering.
For each project, the basic project specific execution,
engineering and management processes are taken from
Hanu - QMS and above that, there is an approved deviation
process to ensure flexibility and innovation for projects
to happen on a specific need and customer requirement.
These processes are applied in all kinds of relationships
and basic project execution and delivery process are
the same in various kinds of engagements.
Ongoing Interaction
with Customers
A typical project
team in the Onsite-offshore development model consists
of an Onsite coordinator who is either based on the
customer site or at our New Jersey facility. The onsite
coordinator takes care of all interactions with the
client team requiring immediate resolutions and quick
turnarounds. The coordinator ensures direct communication
with the offshore teams for activities like daily status
reporting, requirement changes, change request signoffs,
and clarifications on the requirements.
The advantage of having an Onsite
coordinator is that customers do not have to interact
with offshore teams outside business hours.
Keeping Customers Informed
A project plan covering
all aspects of the project along with a detailed schedule
is created at the beginning of the project. The project
plan gets approved by our customers, and updated based
on the changes in the requirement.
A weekly status report
covering all aspects of the project is emailed to the
customer by the project onsite coordinator and reviewed
during a weekly conference call. The conference call
is also used to discuss all high priority open issues.
The latest project
plans and status reports are made available on a shared
folder at the client site or on the internet.
Click here
to learn about DashBoard,
a tool to keep customers informed about their project
status. |
