Business Process Outsourcing
How can our Business Process Outsourcing services help you?
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Customer Support Services (CSS)
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• 24x7 online chat & email support • Online retail sales support (P2C) • Customer enrollment/on boarding |
• Welcome Desks • Order Management • IT helpdesk and technical support | ||
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Human Resources Business Support Services (HRBSS) | ||
• Manual job posting and quality assurance for 1,200+ domestic and international job boards (French, Spanish, German, Chinese and many other languages) |
• Resume sourcing through job boards, social networking sites, and applicant tracking databases • Initial applicant screening • Recruitment Process Optimization | • State board job posting to address OFCCP compliance • Applicant Tracking & On-boarding • Benefits Admin, Payroll Admin, HR Admin and Training Admin | |
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Data Management Services (DMS) | ||
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• High volume data scrubbing and logical indexing |
• Data sorting/indexing/retrieval services • Data conversion services • Image processing and re-touching | • Records Manual-entry/Forms filling • Online web content management • Product/Catalogue management | |
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Specialized Business Support Services (SBSS) | ||
| Real Estate Business Support Services
• MLS listing posting • Comparable Search -Sub-divisional Search, Radius Search [includes Maps & Aerials], Highlighting and Stamping • Appraisal data entry • Listing information management • AVM Reports • Competitive listings |
Legal Support Services
• Logical Document Determination • Bibliographic Coding • OCR (Optical Character Recognition) • Inventory Indexing • Legal Research & Paralegal Support • Document Review • eDiscovery support • Contract Drafting & Administration • Intellectual Property Management • Specialized Support | Miscellaneous Support Services
• Loans and mortgage processing • Online profile approval, web content approval, website bug reports • Procurement and purchasing support • Accounting and financial back-office processing | |
Offloading and Optimizing Non-Core Processes
Across industries, companies are realizing the strategic advantages of business process outsourcing (BPO). By engaging a partner that assumes responsibility for management of non-core business processes, companies can dramatically improve costs, increase efficiency and cut cycle times.
Ultimately, BPO services enable you to focus more time and money on what matters most: your core business.
But not all BPO providers are created equal. To succeed, you need a partner that offers a disciplined approach with a total commitment to quality, customer service, communication, and transparency.
Those are key strengths of Hanu—and some of the reasons our clients turn to us time and again.
Hanu follows a proven model for moving business processes from your team to our team. But we don’t simply implement processes. We also optimize them—tapping into our team’s business experience and technical expertise to wring out inefficiency and cost.
Because of Hanu’s world-class custom software development capabilities, we routinely build and enhance tools to streamline and automate processes. Working with Hanu, your organization can slash costs without compromising quality. In fact, you may find that we actually improve it.
With every client, we provide open lines of communication with full visibility into what we’re doing, and how. Hanu stays in constant contact through daily and weekly progress reports, weekly teleconferences with your dedicated team, web- and VPN-based shared project management tools, and instant messaging. Hanu’s philosophy is simple: to keep you informed at all times. This level of transparency gives you absolute confidence that we’re delivering as promised—meeting or exceeding your business requirements.
Business Process Outsourcing Model
Hanu follows a proven model for moving business processes from your team to our team. But we don’t simply implement processes. We also optimize them—tapping into our team’s business experience and technical expertise to wring out inefficiency and cost.
